I met a German friend/client yesterday. Somewhere along the conversation, he gave a very apt description of a typical Chinese supplier mentality. We smiled and laughed heartily in agreement as we gave examples and experiences.
For lack of better name, I shall call it "The last mile syndome".
It is in the same vain but not to be confuse with "going the extra mile". In this case it is more of "not completing the last mile".
As Andreas puts it, "I’m confident that the Chinese can do anything, the only problem is they do not to complete the job. If it is a 100%, they would worked hard for the first 95% and stopped short. Deliverying a piece of work that is just missing the polish. It baffle me why they choose to do that!"
While candid, I think he hit the nail on the head. The syndome masqueradse in many forms rearing its ugly head as "lack of initiative", "shirking from responsibility", "slip-slop work", "quality problems", etc. The end result is often to raise both hands in utter disbelieve and surrender.
Culture? I really can’t grapple what’s the root of this syndome.
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