Yesterday we were to deliver some products to a client. The person-in-charge blatantly claimed that it is beyond her responsibility and working hour. For that she is claiming "overtime pay" from us.
For a moment you would had think that it is absurd but anyone in China long enough would immediately know what that overtime pay is for. How to deal with it?
The idea is to understand that the person is inbetween you and getting the job done. You may very well know the boss, but she is the one doing the actual job. Upset her and you will have hell of a time. But give in and you will be paving the way for more overtime.
Get into a good relationship with the person. Turn the obstracle into a something helpful. Tell the person that you appreciate the hardwork and if she can help to get the job done and the payment clear, you will reward her hardwork.
Well, that’s what I did. Hopefull things goes smoothly and I will see the payment soon.
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